1.- Who is the Controller of the processing of your data?
Identity of the Controller: CONTRARIO CONTENT, S.L.U.
VAT number: B84858620
Postal address: Calle Pujades, nº 156 bis, 08005 (Barcelona)
Telephone: +34 913 615 383
Email address: privacy@twentyfour-seven.tv
2.- What are the purposes of the processing of your data?
The personal data provided and collected through the forms on the website, or through emails and/or telephone calls, will be used for the following purposes: (a) to respond to, answer, and handle queries, questions, and/or requests made by various users; (b) to provide our services in accordance with the Legal Notice; (c) to ensure the proper technical functioning of the website; and (d) to use them for any other purpose required or authorised by applicable legislation or for which you have provided the information.
3.- What are the main legal bases for the processing of your data?
The legal bases for the processing of your personal data are: (a) the existence of a pre-contractual and/or contractual relationship; (b) where necessary, for the purposes of the legitimate interests pursued by CONTRARIO CONTENT, S.L.U.; (c) where you have given your consent; and (d) where necessary, to comply with the legal and regulatory obligations of CONTRARIO CONTENT, S.L.U.
4.- How long do we retain your personal data?
The data obtained will be retained for the time necessary to respond to your query or request, and even thereafter for the period necessary for the establishment, exercise, or defence of claims, as well as for legal and contractual obligations, always being duly blocked.
5.- Who may be recipients of the data communication?
Depending on the purposes for which the personal data is collected, the following recipients may have access to such information, interchangeably:
- Authorised personnel of CONTRARIO CONTENT, S.L.U. or its representatives acting on behalf of CONTRARIO CONTENT, S.L.U., subject to the applicable data protection laws;
- Authorised personnel of the TWENTYFOUR SEVEN Group or its representatives acting on behalf of the TWENTYFOUR SEVEN Group, subject to the applicable data protection laws;
- Regulatory authorities or other third parties in accordance with applicable laws;
- Third parties (service providers that process information as processors, under the instructions of the TWENTYFOUR SEVEN Group). This will only occur after implementing the necessary measures to ensure that such information can be shared and after entering into the corresponding data processing agreement, in accordance with applicable data protection regulations.
Your data is processed within the European Economic Area and, in general, service providers located within the European Economic Area or in countries that have been deemed to provide an adequate level of protection are engaged.
If it is necessary to transfer personal data to service providers outside the European Economic Area (EEA) or to countries that have not been identified as providing an adequate level of protection, this will only be done if the protection of the data is sufficiently guaranteed.
Such safeguards may include:
a. Standard contractual clauses approved by the European Commission. Standard contractual clauses provide sufficient safeguards to meet the adequacy and security requirements of the GDPR; or
b. Certifications demonstrating that third parties outside the EEA process personal data in a manner consistent with the GDPR. These certifications are approved by the European Commission, a competent supervisory authority, or a competent national accreditation body under the GDPR.
We will not sell or disclose to third parties any personal information or data collected on our website that may identify you directly or indirectly.
6.- What are your rights when you provide us with your data?
- Right of access: You may ask CONTRARIO CONTENT, S.L.U. whether it is processing your data and, if so, to access it.
- Right to rectification: You may request the rectification of inaccurate data or the completion of incomplete data.
- Right to erasure: You may request the erasure of your data.
- Right to restriction of processing: In this case, your data will only be retained for the establishment, exercise, or defence of claims.
- Right to object: CONTRARIO CONTENT, S.L.U. will cease processing the personal data unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
- Right to data portability: Where you wish your data to be processed by another controller, CONTRARIO CONTENT, S.L.U. will facilitate the transfer of your data to the new controller.
- Right not to be subject to a decision based solely on automated processing: Including profiling, which produces legal effects concerning you or similarly significantly affects you.
If you have given consent for a specific purpose, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise your rights, please contact us in writing at CONTRARIO CONTENT, S.L.U., privacy@twentyfour-seven.tv. If there are doubts about your identity, we may require a copy of your ID card or equivalent document proving your identity and considered valid under law. For this purpose, you may use the models and forms for the various rights available from the Spanish Data Protection Agency on its official website: (link to data protection information).
We inform you of your right to lodge a complaint with the supervisory authority, specifically the Spanish Data Protection Agency (website), and other competent public bodies regarding any complaint arising from your personal data.
7.- How do we protect your personal data?
In order to ensure the security of the information, CONTRARIO CONTENT, S.L.U. applies various technical and organisational measures to guarantee an appropriate level of security in accordance with applicable regulations. In any event, CONTRARIO CONTENT, S.L.U. will implement appropriate technical and organisational measures both at the design stage of the processing system and at the time of the processing itself, in order to preserve security and prevent unauthorised processing. However, despite the diligent implementation of such measures, the user should be aware that security measures on the Internet are not impregnable. CONTRARIO CONTENT, S.L.U. is not responsible for actions by third parties who, by breaching such measures, access the aforementioned data and information.
8.- Confidentiality
The professionals working with CONTRARIO CONTENT, S.L.U. and who are involved in any way in the services provided to the user are committed not to disclose or use the information to which they have had access. The information provided by the user will in any case be treated as confidential and may not be used for purposes other than those related to the management of their requests and the services contracted from CONTRARIO CONTENT, S.L.U., where applicable. In this regard, the obligation not to disclose or reveal information about the user's intentions, the reasons for the requested advice, or the duration of their relationship is fulfilled.
9.- Links
The website may contain links to other websites for which CONTRARIO CONTENT, S.L.U. is not responsible for their privacy policies and data processing. This Privacy Policy applies exclusively to the information collected on this website. We recommend that you read the privacy and data processing policies of other websites to which you may link from this website or which you visit in any other way.
10.- Social media
CONTRARIO CONTENT, S.L.U. has a presence on some of the main social networks on the Internet, and acts as the controller in relation to the data published by CONTRARIO CONTENT, S.L.U.
CONTRARIO CONTENT, S.L.U. will process the data on each social network in accordance with the rules established by each social network. Therefore, unless stated otherwise, CONTRARIO CONTENT, S.L.U. may inform its followers on the relevant social network about its activities, events, and other related topics, including follower support, through the channels provided by the social network for this purpose.
CONTRARIO CONTENT, S.L.U. will not extract personal data from social networks unless the user gives express consent.
11.- Changes and integrity of our Privacy Policy
Your personal data will only be used in accordance with the Privacy Policy in force at the time your personal data is collected. CONTRARIO CONTENT, S.L.U. reserves the right to modify this Privacy Policy at any time, publishing such changes on the website, so we recommend that you review the Privacy Policy each time you access the website. If at any time we decide to use personal data in a manner different from that stated at the time of collection, we will notify you by email, provided we have your email address. At that time, you will be given the option to authorise other uses or disclosures of the personal data you provided before the modification of the Privacy Policy. If any provision of this Privacy Policy is annulled or deemed invalid, the remaining provisions will remain fully valid and in force, in accordance with the applicable regulations in force at any given time.